Monolith

Bugs

• How can I report a bug in the app?

Transactions

• Will card refunds appear in my statement?
• I see a transaction I don’t recognise, what can I do?
• Where can I view my Monolith Visa Debit Card transactions?
• Where can I view my Contract Wallet transactions?
• How do I send tokens out of my Contract Wallet?

Whitelisted Addresses

• How many Whitelisted Addresses can I have?
• Can I change my Whitelisted Addresses?
• What is a Whitelisted Address?

Seeds, Public and Private Keys

• Does Monolith have access to my public key, private key or Seed?
• What is a "Seed"?

Gas

• Do I need "gas" to receive tokens?
• How do I top up my Gas Tank?
• What is the "Gas Tank"?

Supported tokens

• Where are my tokens held?
• Are my tokens safe?
• Which blockchains does Monolith currently support?

Daily Limits

• What is the Daily Send Limit?

Contract Wallet

• How do I add tokens to my Contract wallet?
• Can I access my Contract Wallet without using Monolith?
• How do I view my Contract Wallet balance?
• What is a Contract Wallet?
• How can I recover my wallet?

Monolith

• Android: Why are you telling me that my device is not secure?
• How do I log out of Monolith?
• Can I use Face ID or Touch ID with Monolith?
• Can I use Monolith on multiple devices?
• Does the Monolith app need to be open to make transactions with the card?
• What does ‘Unpair Device’ mean?

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