Will card refunds appear in my statement?
I see a transaction I don’t recognise - what can I do?
I’m waiting for a refund to my account, what can I do?
Can I file for a refund if I am unsatisfied with my purchase?
I have been overcharged for a transaction or I did not receive the goods I purchased - what can I do?
Where can I view my Monolith Visa® Debit Card transactions?
What are my Monolith Visa® Debit Card limits?
Does the Monolith app need to be open to make transactions with the card?

I have been overcharged for a transaction or I did not receive the goods I purchased - what can I do?

March 31, 2020 07:41
Updated

Please first attempt to resolve the matter with the merchant directly. If you are still having problems, contact us through the app by going to the ‘Settings’ tab > ‘Get Support’.

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